Your new horse doesn't meet your expectations?
Don't worry; we'll replace it!

 

Within 30 days of purchase, you can call us and we will replace your horse, guaranteed!
We realize that a particular horse may not suit you; just like you, each horse has his own disposition.
If this situation is no longer acceptable, we are prepared to give you complete satisfaction.

 

What should you do in this case?

 

Contact us at (418) 831-7155.

 

Explain what you would like to change and we will find

 

a horse that suits you as fast as we can.

 

It's as easy as that...

 
The Parent Carousel, your guarantee of satisfaction!
 

* Some conditions apply:

- At the time of purchase, you must have your new horse examined by a recognized veterinarian. A copy of the veterinarian’s report must be sent to Carousel Parent.
- The only costs you assume are transportation costs for the exchange of the horse.